Upgrade to Indexing web site

On June 15th, 2010 the Indexing web page was down for upgrading. If you have logged on since that time, using your desk top icon, then you do not have the latest version for indexing and may encounter some problems.
It is recommended that you go to the main page ( boys on bikes) through this link: http://indexing.familysearch.org/ and click on "Begin Indexing". This will upgrade your current program and you will be then able to go back and use your desk top icon to get to your work page.
If for some reason you get an error message that says " Server Unavailable" you will some more help getting the upgrades. My suggestion is to follow these steps:

1. From the homepage click on ASK A QUESTION on the top.

2. Type in the ask a question box, "Server Unavailable".

3. This will open the automated support utility and you can scroll down to the question that is numbered # 103272 and click on it.

4. When #103272 opens you will be asked to choose several options. Only choose the first three options which are: SYNC CLOCK, REINSTALL JAVA and REINSTALL INDEXING. This may take some time.

5. When it is finished you should be able to go into your desk top icon again, and begin indexing.If you are still having problems please feel free to call me or the toll free number for SLC help desk, which is 1-866-406-1830

I hope that these instructions are of help to you and that we can keep our great indexing efforts going in the Stake. The statistics for each Ward will be provided to your High Priest Group Leaders and Stake Presidency each month.